Welcome to Uniserve
About RootCellar and Uniserve

Uniserve is pleased to announce the acquisition of assets of RootCellar Technologies on July 12th, 2018. RootCellar Technologies is a Data Management and Disaster Recovery IT company, producing advanced new security technologies, supported by over a decade of trusted experience in the service of security and mission critical data management. The RootCellar team, consisting of strong technical support and dedicated sales members, is joining the Uniserve team in our newly renovated Kitchener-Waterloo office at the innovation tech hub, Catalyst137.

With this new acquisition, Uniserve will be integrating and growing the products from RootCellar in addition to deepening our Enterprise services portfolio. We are also proud to partner with RootSecure to continue delivering the best in-class Managed Security services for our clients. Stay tuned for our roll-out of all these exciting changes in the coming months.

For nearly three decades, Uniserve has been bringing innovative tech solutions to customers across Canada. Based in Vancouver, B.C., we provide smart, reliable services for home and business customers. Uniserve Communications Corporation is a leader in the consulting, delivery and integration of voice, data and media services over multiple redundant and resilient networks, selling directly to customers or through wholesale partners. We currently have over 13,000 active residential, business, and enterprise customers combined, providing over 45,000 active services.

Mission Statement
At Uniserve, our core values are respect, integrity, service, and excellence. We succeed through collaborative and respectful relationships. We are honest, consistent, loyal and true to our word. We lead by example and work until the job is done.

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.

Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.

Service – We approach our clients’ challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital, and opportunities.

Excellence – We focus relentlessly on creating winning outcomes for our clients, employees, and shareholders.

Uniserve offers products across three verticals: Residential, Small Business and Enterprise.

  • We offer the latest technologies in TV – the gateway to a Smart Home – telecommunications, and high-speed internet services for residential customers.
  • For Small Business, we have Transit, Canada’s first technology bundles for startups, professionals, creative industries and retail outlets.
  • Along with our own T2 data edge centre in Vancouver, B.C. (with backup / DR and failover in Calgary and Toronto) we deliver leading-edge, comprehensive managed services for Enterprise with a focus on security, business continuity, disaster recovery, cloud and application hosting, all backed by 24/7 technical support based in Canada.

We are an independent company traded on the TSX (USS.V), and take pride in giving you the most personalized service possible. We’re also active in the community, having recently delivered free and ongoing high-speed internet to SOS Children’s Village, BC, an organization created to meet the needs of children and youth in the provincial foster care system.

Meet our management team

Darren Nicholls, President
Dec 2017
Senior Account Executive – Radiant Communications
Senior Account Executive – Sudden Communications
President and CEO – Meridex Software
Erik Zhu – Director, Engineering
Aug 2007
Network/System Engineer, PM – Shanghai Fudan Grand Horizon Information Technology Inc.
A 20-year veteran and expert of building carrier-grade telecom infrastructure and data centre facilities designing, deploying and managing large-scale service providers, enterprise network and data centre infrastructure across many diverse projects
Paul Shi – Director, Operations
Aug 2016
GM / Partner – Pacific Bright Enterprise Ltd.
Vice President – Crystal Migration Services Corp.
Director of Digital Operations – Kirk Marketing
20 years of experience in IT operations, manufacture operations, warehouse management, acquire and integration. Specialized in ISP, MSP, call center, software development, SaaS